
How Palar Consultancy Work
Transforming Services Through Trusted Partnerships and Collaborative Change
At PALAR Consultancy, we work alongside your organisation to turn local and national priorities into practical, measurable results.
With hands-on expertise in digital innovation, pathway redesign, performance improvement, and compliance, we help you embed systems that are both effective and efficient.
We collaborate with you to co-design solutions that drive productivity, strengthen capacity, and safeguard quality - enabling sustainable improvement across your services.
Known for our collaborative style and pragmatic approach, PALAR acts as a connector, challenger, and enabler - helping leaders deliver meaningful, lasting transformation.
What Makes Palar Different
At PALAR Consultancy, we recognise that change — especially after a period of intense collaboration — must be handled with care, respect, and a deep understanding of both operational needs and human impact.
Our approach is built on PRINCE2 principles but shaped by real-world experience. We believe the greatest risk to any transformation project is a lack of consistent, expert engagement from start to finish.

Our Trusted Approach
At PALAR Consultancy, we don’t just manage projects — we embed ourselves in the context, culture, and challenges of each client we support. Our approach ensures that insight, planning, delivery, and evaluation are fully integrated. While grounded in PRINCE2 principles, we’ve refined our method to focus on what matters most: people, purpose, and practical delivery.
1. Analyse Needs & Services (Analyse)
We begin by undertaking a detailed review of contracted services. This includes evaluating performance against KPIs, understanding activity trends, and assessing whether services remain fit for purpose. Crucially, we ask what success really looks like for prescribers, providers, and service users. This diagnostic stage ensures the commissioning process is grounded in evidence and real-world need.
2. Shape Priorities & Governance (Plan)
Robust planning depends on meaningful input. We recruit subject experts early and ensure they remain central throughout the project lifecycle. We establish a Project Board for strategic oversight and a Project Group to drive delivery, aligning governance with your organisational structures. This provides clarity of accountability, while also identifying and mitigating risks between project-level changes and wider system priorities.
3. Co-Design & Implement Change (Do)
We know frontline staff, providers, and service users can be cautious about change. That’s why we invest in early, transparent, and sustained engagement to build trust and strengthen collaboration. By co-designing solutions with NHS partners, local authorities, providers, and the people who use services, we create models of care that are not only deliverable but embraced by stakeholders.
4. Monitor, Evaluate & Embed (Review)
Delivery is only the start — what matters is lasting impact. We support systems to track outcomes, test whether services are achieving their intended aims, and adapt where necessary. With clear timelines, accountable roles, and responsive evaluation frameworks, we ensure transformation goals are achieved and sustained. Lessons are fed back, creating a culture of continuous improvement.
Moving Forward with Confidence
Our approach helps local systems build a collaborative spirit while creating services that are future-fit, responsive, and resilient.
PALAR Consultancy will support you through the complexities of system transformation with insight, integrity, and proven experience.
Let’s work together to build resilient services for the future.
